Privacy policy

Selozon is committed to protecting your privacy and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you make a purchase, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Order Information: We collect information related to your orders, including products purchased, order dates, and delivery information.
  • Technical Information: We collect technical information about your device and usage, such as IP addresses, browser types, and operating systems.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including shipping and handling.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Marketing: To send promotional materials and updates, if you have opted in to receive them. You can unsubscribe at any time.
  • Improvement: To analyze and improve our website and services based on user feedback and usage patterns.

3. How We Protect Your Information

  • Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • Payment Security: Payment transactions are processed through secure, PCI-compliant payment gateways.

4. Sharing Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our company, customers, or others.

5. Cookies and Tracking Technologies

  • Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control and manage cookies through your browser settings.
  • Tracking Technologies: We use tracking technologies such as Google Analytics to collect information about your use of our website. This helps us improve our services and provide a better user experience.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information. To make changes, please contact us at [your contact email/phone number].
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in each email or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [your contact email/phone number].

Thank you for choosing Selozon. We value your privacy and are committed to protecting your personal information.